Project Business Analyst

Department: Research and Business Development

Location: Head Office-Dar es salaam

Validity period: 11/07/2025 – 25/07/2025

Project Business Analyst is an integral role in business and projects executions in FINCA Microfinance Bank Tanzania. The role includes coordination of projects related with business operations, improving, and building a sustainable customer base and satisfaction. The Project Business Analyst also delivers day to day operations within project team by assuming key roles such as business requirements lead, user acceptance testing lead, documentation, and analysis.S/he can be a Subject Matter Expert (SME) in various areas such as credit, delivery channels, information technology and banking operations to enable multi-competency milestone achievement. The Project Business Analyst should therefore exhibit an extensive track record in business development, to capitalize on lucrative business opportunities and increase market share.

• Visualizing proactively short-term and long-term business goals and translate stakeholder’s requirements into meaningful business technical and non-technical solutions.
• Gathering, documenting, analyzing, presenting and communicating business requirements and specifications per required business analysis industry standard through structured, versioned and named templates per the Project Management Framework used.
• Prepare components or elements of business cases as required for various projects.
• Prepare concept notes for various proof-of-concepts or preliminary to any project with assistance of respective departments, prior to any project.
• Responsible for preparing User Acceptance Testing (UAT) and any other kind of tests through industry standard methodologies and means that are innovative per project management standards.
• Be part of or guide small teams in conducting User Acceptance Testing (UAT), Systems Integration Testing (SIT) and any other testing as part of project execution.
• Assumes any bank role in simulating various banking scenarios within a project, as such; he/she may be part of other departments in day-to-day activities periodically for observation, analysis, review and monitoring.
• Prepare pilot rollout plan; Identify data entry scope for application users, prepare data entry source reflecting the actual business operations performed. Identify the expected result for data entry activity in coordination with the bank’s Finance, Commercial, Credit and Operations departments.
• Work with bank’s teams to define a set of performance targets for system functionality. Monitor the post-implementation performance of system application functionality. Ensure the application adequately responds the functional needs of the bank.
• Maintain ongoing communications with application users and stakeholders to determine areas where data entry and processing can be improved, and proactively recommend such improvements to Head of Research and Business Development.
• Responsible for documenting and consolidating all changes executed during the project life cycle, and report to Head of Research and Business Development.
• Prepare user guides and provide training to end users in collaboration with bank’s training manager.
• Engage with vendors and business partners for various matters during project life cycle.

  • Excellent interpersonal, written and oral communication skills of English; the ability to present information and ideas clearly and concisely
  • Excellent capacity to present and to explain the information, persuade to the others and promote the understanding and the consensus.
  • Proven success in contributing to a team-oriented environment.
  • Proven ability to balance, prioritize and organize multiple tasks.
  • High level of energy, creativity, flexibility, enthusiasm and commitment· self-confidence and initiative
  • Accuracy, attention to detail and awareness of deadlines
  • A hard working self-starter with initiative, able to set own priorities.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Documentation and organizing skills
  • Management of traceability matrices and ability to effectively evaluate and validate
  • Ability to use diagrams in documentation, such as Mind Mapping Tools, UML, and process flows, and modeling tools,
  • Task and scheduling skills.

• Undergraduate degree in areas of Business Management, Banking, Accounting, Commerce, Technology and / or relevant fields.
• Background in Information Technology field will be an added advantage.
• Any Business Analysis Certification will be considered an advantage
• Minimum of two years’ experience in the financial sector; 3–5 years preferred for complex project involvement.
• Proficient in English – Speaking and Writing

• Microsoft Office Package – Advanced Level
Familiarity with project management tools (e.g., MS Project, JIRA, Trello) and modeling tools (e.g., Visio, Lucidchart)
• Microsoft OneNote – Intermediate Level
• Experience with any Core Banking System
• Comfortable with keyboard typing

• Demonstrates integrity, teamwork, and a strong commitment to financial inclusion.
• Strong adaptability and ability to work under pressure.
• Collaborative approach to working with cross-functional teams.