Systems and Network Analyst

Department: Information Services and Operations

Location: Head Office-Dar es salaam

Validity period: 18/02/2026 – 03/03/2026

Summary

The primary duties of the System and Network Analyst are to install, upgrade and maintain computer systems applications and peripherals for FINCA office Data Centers and branches. This includes ensuring applications are operational at all the times as well as handling day-to-day problems with systems, attending to issues submitted by staff and licensing follow-up.

  • Develops, installs, tests and provides documentation for operating systems in use at FINCA office and for associated applications as per IT policy;
  • Manage the content hosted on SharePoint and help expedite user adoption within an organization, Creating and configuring new sites, adding document libraries, Creating and configuring lists and forms
  • Installation and management of CISCO and Fortinet devices ( Switches, routers and Firewalls ) under supervision of Supervisor .
  • Install, configure as well as maintain storage hardware backup inclusive of physical plus virtual tape libraries or drives along with disk storage targets under supervision of Supervisor.
  • Assist management to devise the most useful ways to apply SharePoint to a business’s goals.
  • Perform activities related to installation, configuration and managing SAN devices and fiber switches.
  • Assist to evaluate new technologies for staff desktops and works with other technical staff to determine hardware and software needs;
  • Maintain security of hardware and software on daily basis;
  • Performs backups of data and operating systems for all critical machines;
  • Respond to problem reports, machine crashes, hardware failures and power outages;
  • Provides expertise in system usage to office staff as appropriate;
  • Maintains password and group files, web server access;
  • Ensure all computer applications are licensed and running recommended applications;
  • Install the anti-virus on all workstations and servers;
  • Install patches for the operating systems as per IT and Patch Management Policy.
  • Installation, configuration and management of mail system
  • Be custodian of IT Assets
  • Perform other duties as may be assigned.

  • Strong technical orientation
  • Ability to work well in a team environment
  • High level of energy, creativity, flexibility, enthusiasm, commitment, self-confidence and initiative
  • Accuracy, attention to details and awareness of deadlines
  • A hard-working self-starter with initiative, able to set down priorities
  • Ability to anticipate problems and proactively takes measures to control or minimize them

  • Systems and network Administration/System Engineer certification in Unix and Microsoft.
  • 1+ years of experience within a technical support environment, including hardware, software and network support experience
  • Proven ability to resolve problems efficiently and effectively.
  • Ability to recognize competence level of the users and address each situation appropriately
  • Experience working in a heavy pressure environment preferred
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Proven success in contributing to a team-oriented environment
  • Proven ability to balance, prioritize and organize multiple tasks
  • Excellent interpersonal, written and oral communication skills

  • Bachelor’s degree in computer science or related fields
  • Microsoft or related professional certification is a must
  • Linux professional certification will be an added advantage
  • Certification in CCNA or CCNP will be added advantage.
  • Experience working with Fortinet and CISCO Firewalls will be an added advantage.

Please send your application letter and CV to TZ_Recruitment@finca.co.tz    . Deadline for sending application is March 3, 2026